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Black Swan

Shipping/Tracking Info

We know how much you want to get your hands on your new Black Swan products and to help you, we promise you:

ALL OF OUR INSTOCK ORDERS SHIP WITHIN 48 HOURS!*

All shipments will be issued a tracking number for your convenience and when you  create an account with us, you will be notified as soon as your package is processed and be able to track those shipments directly from your account page.  
 
United States 
 
 Free Shipping (USPS First Class) 4-7 Days     0.00 lbs - 2.00 lbs     $0.00 USD
 Priority Shipping (USPS) 2-4 Days     0.00 lbs - 0.50 lbs    $9.95 USD
 Express (USPS) 1-2 Days     0.00 lbs - 0.50 lbs    $17.50 USD
 
 International Shipping (USPS) 7-14 Days   
 0.00 lbs - 2.00 lbs
   $15.00 USD
 Bulk Quantity Shipping (UPS)   
 2.00 lbs - 999.00 lbs
    $25.00+ USD 
 
Our products are available all over the world. Orders are typically received within 3 to 5 business days depending on the shipping method and carrier. If you have any questions about shipping times, we encourage you to visit your carriers website for more information using your tracking number.
 
We are committed to providing you with the best shipping service and if for whatever reason, you experience shipping issues, please contact us and we will do whatever is in our power to make sure that you receive your goods on time and in full working order!

Once a package leaves our facility and is in the shippers hands, we have no control over it. If this package becomes lost, stolen, takes longer than expected or is rejected by customs, please contact the delivery company regarding your shipment and file a claim with them.  Then notify us of the problem and claim number so we can assist from our end.
*Out of stock items will ship upon availability, but customers will be notified as such.
*USPS does not guarantee ship timelines, rates are based upon best effort.